Terms and Conditions

Welcome to Cherche Éclat! By accessing or using our website (www.chercheeclat.com), you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our site or making a purchase.

1. Acceptance of Terms

By visiting or using our website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Shipping Policy. If you do not agree with any part of these terms, please do not use our website.

2. Use of the Website

  • You may use our website for lawful purposes only. You agree not to use the site in any way that could damage, disable, or impair its functionality.
  • You agree not to engage in any activity that could interfere with the proper functioning of the site or the experience of other users.
  • You may not copy, modify, distribute, or use any part of the website’s content, including images, product descriptions, logos, or other materials, for commercial purposes without prior written consent from Cherche Éclat.

3. Account Registration

  • To place an order on our website, you may be required to create an account. By creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information, including your password.
  • You agree to notify us immediately of any unauthorized use of your account.

4. Product Information

  • All product descriptions, prices, and availability are subject to change without notice. While we make every effort to ensure the accuracy of the information on our website, we do not guarantee that the descriptions, prices, or other content are error-free, complete, or current.
  • All jewelry products are made to order, and processing times may vary based on the complexity and demand of the product. Please refer to our Shipping Policy for more information on delivery times.

5. Orders and Payment

  • When you place an order on our website, you are offering to purchase the products subject to these Terms and Conditions. We reserve the right to refuse or cancel any order for reasons such as product availability, errors in product descriptions, pricing, or issues with payment.
  • Payment for orders must be made through the methods provided on our website. All payments are processed securely.
  • Once your order is confirmed and payment is processed, you will receive an email confirmation with your order details.

6. Shipping and Delivery

  • All of our jewelry is made to order, so please allow up to 2 weeks for processing and quality control before shipment.
  • Shipping costs will be calculated during checkout, and we will notify you once your order has shipped with tracking information.
  • For more details on shipping, please refer to our [Shipping Policy].

7. Returns, Exchanges, and Cancellations

  • As our jewelry is made to order, we generally do not accept returns. However, if your item arrives defective, damaged, or incorrect, please contact us within 7 days of receiving your order. We will work with you to resolve the issue by offering an exchange or other appropriate solutions.
  • We do not accept cancellations once an order has been processed, as our items are made to order.

8. Intellectual Property

  • All content on our website, including but not limited to designs, text, images, graphics, logos, and software, is the property of Cherche Éclat or its content suppliers and is protected by copyright and other intellectual property laws.
  • You may not use any content from our site without our express written permission.

9. Limitation of Liability

  • Cherche Éclat is not responsible for any damages, losses, or injuries arising from the use of our website or products, including direct, indirect, incidental, or consequential damages.
  • We are not liable for any delays in delivery due to circumstances beyond our control, such as shipping carrier issues, weather events, or customs processing.

10. Indemnification

You agree to indemnify, defend, and hold harmless Cherche Éclat, its affiliates, employees, and partners from any claims, losses, liabilities, damages, costs, or expenses arising from your use of the website, your violation of these Terms and Conditions, or your infringement of any intellectual property or other rights of any third party.

11. Privacy

Your use of our website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information.

12. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Cherche Éclat operates. Any disputes arising from these terms shall be resolved in the appropriate courts located within that jurisdiction.

13. Modifications to Terms and Conditions

Cherche Éclat reserves the right to update, modify, or replace these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” It is your responsibility to review these terms periodically for updates.

14. Termination

We reserve the right to suspend or terminate your access to the website at any time, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to our business or other users.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: [insert email]
Phone: [insert phone number]
Address: [insert address]

Thank you for choosing Cherche Éclat! We appreciate your business and look forward to providing you with exceptional jewelry.