Privacy Policy

Cherche Éclat is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make purchases from our online jewelry store. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: When you make a purchase, create an account, or sign up for our newsletter, we collect personal information such as your name, email address, billing and shipping addresses, phone number, and payment information.

  • Non-Personal Information: We collect data about your interactions with our website, including IP address, browser type, device information, and pages visited. This helps us improve our website and your shopping experience.

2. How We Use Your Information

We use your information in the following ways:

  • To Process Orders: Your personal and payment information is used to process transactions, complete your purchases, and ship your jewelry.
  • To Improve Our Website: We use non-personal data to analyze website performance, enhance user experience, and optimize our services.
  • To Communicate With You: We may use your email to send order confirmations, shipping updates, promotional offers, and other important information. You can opt out of marketing emails at any time by following the unsubscribe instructions in those emails.
  • For Customer Support: Your information helps us address inquiries, provide assistance, and resolve any issues related to your orders.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors, payment processors, and delivery partners who assist us in fulfilling orders and providing services.
  • Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or other legal request.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption technology for payment processing. While we strive to ensure your data is safe, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to remember your preferences, analyze website performance, and personalize content. You can manage cookie preferences through your browser settings, but please note that some features may not function properly if cookies are disabled.

6. Your Rights and Choices

You have several rights regarding your personal data:

  • Access and Update: You can access and update your personal information at any time through your account or by contacting us directly.
  • Opt-Out of Marketing: You can opt out of receiving marketing emails by clicking the unsubscribe link in those emails.
  • Data Deletion: If you wish to delete your account or personal data, you may contact us, and we will process your request in accordance with applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or privacy practices. Please review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Cherche Éclat does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational factors. Any updates will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [insert email]
Phone: [insert phone number]
Address: [insert address]

Thank you for choosing Cherche Éclat! We appreciate your trust and are committed to safeguarding your privacy.